Silverlight 3 Unhandled Error in Silverlight Application Code 4004


upgraded expression encoder 2 expression e. 3. have on 210 videos working on our website using older silverlight 2. using new encoder 3 have found computers play video well, on two out of ten computers in our office complex new silverlight 3 not play (all older silverlight 2 videos play on 10 computers). webpage error details 1 of computers:

 

user agent: mozilla/4.0 (compatible; msie 8.0; windows nt 5.1; trident/4.0; .net clr 1.1.4322; infopath.1; .net clr 2.0.50727)timestamp: tue, 1 sep 2009 16:14:58 utc  message: unhandled error in silverlight application code: 4004    category: managedruntimeerror       message: system.exception: [arg_comexception]arguments:debugging resource strings unavailable. key , arguments provide sufficient information diagnose problem. see http://go.microsoft.com/fwlink/?linkid=106663&version=3.0.40723.0&file=mscorlib.dll&key=arg_comexception   @ ms.internal.xcpimports.checkhresult(uint32 hr)   @ ms.internal.xcpimports.analytics_start()   @ system.windows.analytics..ctor()   @ microsoft.expression.encoder.adaptivestreaming.playbackinfo..ctor(mediaelement me)   @ microsoft.expression.encoder.adaptivestreaming.adaptivestreamingsource.set_mediaelement(mediaelement value)   @ expressionmediaplayer.mediaplayer.startsmoothstreamingplayback()   @ expressionmediaplayer.mediaplayer.smoothstreamingloaded(object sender, openreadcompletedeventargs e)   @ microsoft.expression.encoder.pluginloader.pluginloader.xapreadcompleted(object sender, openreadcompletedeventargs e)   @ system.net.webclient.onopenreadcompleted(openreadcompletedeventargs e)   @ system.net.webclient.openreadoperationcompleted(object arg)      line: 84char: 13code: 0

uri: http://silverlight.sailrite.com/testing-atn-top-climber/default.html

 very strange works on computers, not these two. don't want 80% of customers able use our videos. can help?

 

are 2 "bad" videos encoded same way other ones?

did try play these videos directly on 2 computers having problem (playing local copy of wmv) ? what's result ?

did check installed codecs on computers having problem ?

did try recode videos having problem ?



Silverlight  >  Silverlight Video and Media



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