Release Management - builds and releases get stuck in waiting for next available agent

under release management, when queuing new builds or releases, our builds stuck waiting next available agent in position 1. have 4 build agents , not @ capacity. had issue 2 weeks ago , happening again. happen else?

hi,

thanks posting here.

there outage reported related release management request try again , let know feedback can assist more on query.

for future reference please go through service blog.

hope helps!

regards,

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